Patient Journey
From first message to full recovery
One coordinator follows your case through every step. Here's exactly what happens after you contact us.
Online consultation
Start with the chat widget or the quote form. Tell us your condition, goals and timeline — a care coordinator replies by email, usually within one business day.
Medical records review
You share reports, imaging and pathology (English is fine). Physicians at suitable hospitals review your case and confirm which options are medically appropriate.
Treatment plan & quotation
You receive a written medical opinion with a transparent, itemized cost estimate. No hidden fees, no pressure — you decide.
Visa & travel arrangements
We provide the invitation letter for your medical visa and help with flights, accommodation and airport pickup.
Coordinated care in China
A local coordinator accompanies you to appointments, handles interpretation and paperwork, and stays reachable throughout your stay.
Recovery & follow-up
After you return home, we help relay follow-up questions to your treating team and keep your records organized.
FAQ
Common questions
Do I pay HuaCure for coordination?
The consultation and care plan are free. Hospital bills are paid directly to the hospital; our service fee arrangement is disclosed in writing before you travel.
Can my family come with me?
Yes — we help arrange accommodation and logistics for accompanying family members.
What if physicians say my case isn't suitable?
Then we tell you honestly. We only arrange travel when a treating team has reviewed your records and confirmed a plan.
Do you guarantee treatment outcomes?
No — and you should be cautious of anyone who does. We guarantee transparent process and honest information, not medical results.