Privacy Policy

1. Information we collect

When you use the quote/consultation form on this website, we collect the information you provide: your name, country, email address, phone number and a description of your medical needs. We do not collect payment details, passwords or government ID numbers through this website.

2. How we use your information

Your information is used to prepare a care plan and reply to your inquiry. Form submissions are transmitted via Resend and delivered to our team at x365ljc@gmail.com. We use your contact details only to follow up on your request — we do not run marketing campaigns against your data without your explicit consent.

3. Sharing of data

We do not sell, rent or trade your personal information. We share it only when necessary to serve your request: for example, with hospitals or physicians whose review you have asked us to arrange, and with service providers that operate our infrastructure (such as Resend for email delivery).

4. Medical records

If you later choose to share medical records with us for a physician review, they are treated as confidential and shared only with the treating team involved in your case. You may ask us at any time what we hold about you and request corrections or deletion.

5. Data retention

We keep inquiry records for as long as needed to serve your request and meet legal obligations, then delete or anonymize them.

6. Your rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at x365ljc@gmail.com. We will respond within a reasonable time.

7. Changes to this policy

We may update this policy as our services evolve. The current version is always published at this page, with the last-updated date shown above.